FAQ

Regime fees pay for operating expenses and fund our reserve account. The operating costs include such things as water and sewer for each condo; electricity for common areas; waste disposal; landscaping; property management; pool and cabana maintenance;  insurance; termite treatment; just to name a few. In 2026 we are paying $142.29 per unit each month for water and sewer. Our Reserve Fund is currently used for loan payments and also provides money for deferred maintenance (like painting or major tree trimming) and replacements (like paving and roofing).  

 

To see the complete list of expenditures paid by regime fees, you can go to our website and use the "For Owners" menu. Then select "Meetings & Reports" and then "Monthly Financials". You can see how much we're spending and how those expenditures compare to our budgeted amounts. Each report includes a list of all expenditures for the month by date.

All fees are due on the 1st of each month. If fees are received after the 10th of the month, a late fee of $25 will be applied. An additional $25 late fee is assessed for each month that the account is not paid in full by the 10th of the month. The specific collection process is defined in the 2026 Collection Policy Board Resolution

Our Master Deed and By-Laws, Rules & Regulations, guidelines, procedures and other information can be found on the Home Page under "Documents". 

Absolutely.  If you would like to bring an issue to the board's attention and meet with them at one of the monthly meetings, we would be glad to put you on the agenda.  We only ask that you give us a two-business-day notice so we can schedule you and do any necessary research on your issue before we meet.

 

If you would simply like to attend a board meeting to observe the proceedings you are welcome to do that as well.  Once the meeting is over we invite you to comment or ask questions about the meeting.  Please give us at least one day's notice so we can ensure we have room to accommodate all who wish to attend.

The first step in the remodeling process would be to complete a Renovation Questionnaire and submit it to the management company.  It will be reviewed and you will be contacted with an approval or a request for further information.  The form can be downloaded from the "Documents" page on our website.

 

CompX National 4306AN mailbox keys and locks (original equipment) are available on Amazon.com.

 

You can also contact a locksmith since the post office no longer handles that.

 

Irmo Lock Company (803) 781-9447

Pop-A-Lock (803) 933-9111

Triangle Safe & Lock (803) 791-1553

 

have been used by owners in the past but there are others available in the area as well.

Click on the below link to view parking spaces by unit number

Yes, First Choice Pest Control provides Termite Service as well as spraying individual units.  

 

To schedule an appointment, call 803-960-1980.  The service will be on Wednesday, every other week,  between the hours of 10:30 AM and 12:30 PM, beginning on January 29, 2025

The cut-off valve should be in your utility closet, either above or beside your water heater.  You may have as many as three valves in that area and one of them should cut off all water to your unit. Turn off the electric power to your water heater if you turn off the water!!

No, open flame grills are prohibited within 10 feet of any multi-family building (three or more attached units) by the International Fire Code.  Violations should be reported to the Lexington County Fire Marshall's office and can result in fines.

 

Electric grills which are not considered to be open flame appliances are the only grills allowed in, on, or near any residential building or deck. The definition of the building includes decks, porches, balconies, walkways, or any other structure that is attached to or associated with any residential building. This is not an Association policy - this is the law. This law also prohibits the storage of propane gas cylinders in these same areas.

 

Gas grills are provided by the association at the cabana.

It is the owner's responsibility to have their firebox and flue pipe inspected regularly and cleaned as often as recommended by a licensed and insured chimney sweep.

 

Only propane gas, provided through the existing supply lines, can be used in the fireplaces.  Absolutely NO WOOD OR ANY OTHER MATERIAL may be burned.

A duct or dryer vent cleaning contractor for the dryer vent. (Note: Spence's Point was built with plastic corrugated dryer vent hose that was legal in 1988 but has been proven to be a fire hazard ! - if found, it should be replaced by the owner.

 

A chimney sweep for the fireplace flue.

 

Satellite dishes are not prohibited but are regulated in accordance with the Telecommunications Act of 1996.  They may not be installed on common element property but can be placed in limited common property, also referred to as "exclusive use" property, such as a deck, balcony or porch.  For more information please refer to relevant excerpts of the FCC guidelines by clicking here or you can view the complete guidelines here.

Use your Vantaca Login page to enter "Requests" for "Service", "Architectural" or "General Inquiries".

If you do not have a Vantaca account set up, then use the office@pmsolutionssc.com email address to request one, or to ask about the issue. Most items are answered through our website.

 

Use the Website Search Tool to find what you need.

Yes. There are some restrictions based on the time of year, day of the week and there is a minimum advance notice period for consideration. Even if the reservation is approved, you mush share the facility, kitchen and grills with all owners. The details are found in the "Documents" section in the Rules and Regulations (Section 7).

In the November, 2024 Meeting, the Board selected First Choice Pest Control to provide Termite Service as well as spraying individual units.   Their service will begin January 29, 2025.  In order to obtain a termite letter after that date, call 803-960-1980.    

Eddie Richie is the contractor we use for ongoing maintenance issues for the association and he is also available for personal work if owners wish to use him.  To report a maintenance issue for the association please contact our PMS management company.  Their information can be found in the Property Management section of the website.  For personal work, Eddie can be reached at (803) 665-9427.

Lexington County Sheriff’s Department - (803) 785-8230 for non-emergency situations. 

For emergencies (fire, medical, or other) you should always call 911.

The 2 bedroom units are approximately 1,200 sq ft and the 3 bedroom units are approximately 1,400 sq ft. 

Contact Palmetto Propane at (803) 359-3311 or thru their customer website --> https://palmettopropane.myfuelportal.com/

Dominion Energy - SC Customer Service - 888-333-4465

 

By reporting directly to Dominion Energy - SC, you will help them identify the full extent of the area without power. Don't expect your neighbor to call - make the call yourself and help speed the restoration process.